Store Policies

Payment

We process our payments through PayPal and payment is due at time of order. A 50% deposit is required for all custom orders and payment in full is due prior to shipping.

Shipping

We use United States Postal Service Priority Mail as our method of shipping. In the United States parcels should arrive 2 to 3 business days after notification of shipping. We will continue to use USPS Priority Shipping as our standard shipping option, but expedited shipping is available upon request and for an additional charge.

Refunds & Exchanges

We are immensely proud of the work we do and the products we produce. It is vitally important to us that you are happy with your purchases, if you are not happy for any reason just let us know. We will make it right by return or exchange. Custom orders cannot be exchanged or returned.

Custom Orders

We welcome custom orders. Please contact us at siouxsiequeue@me.com to discuss the details of your project.

 

Please visit our FAQ page for additional information.